PRIVACY POLICY
At Silk Lounge, we value your trust and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you visit our website or purchase from us.
1. Introduction:
This privacy policy describes how Silk Lounge ("we", "our", "us") collects, uses, and discloses your personal information when you:
Visit our website
Make a purchase
Interact with us through customer support, social media, or marketing
By using our services, you agree to the practices described in this policy.
2. Business Details:
Business Name- Silk Lounge
GST Number- 29 DNHPK1794J1ZE
Location- Bangalore, India
3. Information we collect:
a. Information You Provide
Full Name
Phone number
Email Address
Billing & Shipping Address
Payment details (processed securely via third- party providers)
Account login details (if applicable)
b. Order Information
Products purchased
Order history
Preferences & Wishlist
c. Automatic Data Collection
We may collect:
IP Address
Browser type
Device information
Pages visited & time spent
4. How We Use Your Information
We use your information to:
Process and deliver your orders
communicate order updates and customer support
Send offers, promotions, and new collection updates.
Improve our website and user experience
Prevent fraud and ensure secure transactions
5. Cookies & Tracking Technologies
We use cookies to:
Enhance website functionality
Remember your preferences
Analyze website traffic
You can disable cookies in your browser settings, but this may affect site performance.
6. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
Payment Gateways (for secure transactions)
Shipping Partners (for delivery)
Marketing platforms (for campaigns and communication)
Legal authorities (if required by law)
7. Data Security
We take appropriate measures to protect your data, including:
Secure payment processing
Restricted data access
Regular monitoring for vulnerabilities
However, no method of transmission over the internet is 100 % secure.
8. Your Rights
You have the right to:
Access your personal data
Request correction or deletion
Opt out of marketing communications
Withdraw consent at any time
To exercise your rights, contact us using the details below.
9. Children's Privacy
Silk Lounge does not knowingly collect data from individuals under 18 years of age.
10. Third- Party Services
Our website may include links to third-party platforms.
We are not responsible for their privacy practices.
11. Updates to this Policy
We may update this privacy policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.
12. Contact Us
For any questions or concerns regarding this Privacy Policy:
Phone: + 91 9845219233
Email: