SHIPPING AND DELIVERY

DOMESTIC SHIPPING:  

Silk Lounge ships to all pin codes in India. We have partnered with the best logistics services to ensure that your products are handled professionally and delivered on time.

ORDER DISPATCH:

Silk Lounge orders are usually processed and dispatched within 1 working days. You will be intimated via email about the tracking details of your order once your order is shipped. In case of any delays in processing your order, we will intimate you and inform you regarding possible delays.

ORDER TRACKING:

Upon dispatch of your order, we will send you an email with Tracking URL and AWB number. You can use the tracking URL to live track your order.

ORDER DELIVERY:

For India:

Our logistic partner usually delivers the shipment in 2-3 days for metro cities and 5-7 days for non-metro cities from the time we dispatch your order. However, in case of any unforeseen circumstances or rare operational issues, there might be a delay in delivering your order. Kindly track your order with the details provided over your registered email ID.

Please note: A 10-digit Indian mobile number is mandatory to receive a package delivery within India as an OTP based delivery is followed by our logistic partners. Failure to receive OTP may lead non- delivery of the package which is totally beyond our control, and this can incur additional charges if the package returns back to our store. An additional shipping charges will be borne by the customer to reship the package.

SHIPPING CHARGES:

Shipping within India:

Silk Lounge offers free shipping for all prepaid orders within India. All prices are inclusive of GST. Shipping charges/cash-handling charge of Rs 250/- is applicable for COD orders within India.